FAQ

Short answers before you place an order

Use this when you are checking a product link, reviewing QC photos, choosing a category, estimating shipping, or deciding whether an item is worth sending home.

What is a Superbuy spreadsheet used for?

A Superbuy spreadsheet helps you discover product links and categories before you review listing details, submit an order through Superbuy, inspect QC photos, and plan international shipping.

What is Superbuy?

Superbuy is commonly used as a shopping agent for products from Chinese marketplaces. Users submit product links, follow order updates, review warehouse QC photos, and choose international shipping after the item arrives at the warehouse.

Can I use links from Chinese marketplaces?

Yes, but treat the link as the start of the check, not the end. Before payment, verify the selected option, seller notes, domestic shipping, and product details.

Should I compare shopping agents before ordering?

It can help, but do not compare by name alone. Look at product link quality, QC photo clarity, fees, warehouse handling, shipping estimates, and support response.

What should I check when using a catalog or converted product link?

Make sure the item is the exact one you want. Check the seller, selected option, product photos, size details, and order notes before paying.

Should I search or open a category first?

Search when you already have a product link or exact item name. Open a category first when you only know the product type, such as shoes, hoodies, bags, accessories, or electronics.

How should I compare products before ordering?

Compare product photos, selected options, size charts, seller notes, domestic shipping, and expected international shipping weight. A listing is easier to judge when you know the exact color, size, version, and packaging you want.

Why are QC photos important?

QC photos show the item that reached the warehouse. Use them to check shape, color, stitching, print placement, labels, hardware, and visible defects before approving international shipping.

Can I request extra warehouse photos?

Yes. If a key detail is missing, hidden, or unclear, request extra photos before shipping. This is especially useful for shoes, bags, jackets, jerseys, accessories, and printed items.

How do I avoid sizing mistakes?

Use seller measurement charts, compare them with clothing you already own, and leave clear notes when size or option details matter. Do not assume every seller uses the same sizing system.

What affects the final shipping cost?

Final cost can depend on parcel weight, volume, packaging choices, shipping line, delivery speed, restrictions, and whether you consolidate several items into one parcel.

How should I estimate shipping before submitting a parcel?

Use estimates as a rough guide only. Final cost depends on actual warehouse weight, parcel volume, packaging choices, destination, and line restrictions.

When should I ask for help choosing a shipping line?

Ask for help when the parcel is heavy, fragile, restricted, or when several shipping lines look similar. Have the weight, destination, item type, and packaging needs ready.

How long does Superbuy hold warehouse items?

Superbuy's user guidance currently describes 90 days of free storage, but storage rules can change. Check the current official guidance before leaving items in the warehouse for a long time. If you are building a haul, keep a record of arrival dates so you do not miss storage deadlines.

Which category should I use for clothing?

Use the most specific category available: T-shirts, hoodies, jackets, pants, shorts, or jerseys. Specific pages are easier to compare than one broad clothing search.

Which category should I use for small items?

Use accessories for belts, jewelry, wallets, watches, and small extras. Use headwear when you only want caps, beanies, or hats.

Does Superbuys.net sell products directly?

No. Superbuys.net is an independent guide and directory. Always verify external product pages, seller details, selected options, order notes, and shipping information before buying.

Is Superbuys.net an official Superbuy website?

No. Superbuys.net is independent. For official service rules, order support, account issues, storage policies, shipping prices, and restrictions, use Superbuy's own website.

Where should I verify current shipping prices and restrictions?

Use the Superbuy shipping calculator before submitting a parcel. Rates, destination support, item restrictions, volume-weight rules, and available shipping lines can change.

Does Superbuys.net provide Superbuy coupons or discount codes?

No. This site focuses on spreadsheet navigation, product checks, QC review, and shipping planning rather than maintaining coupons or discount code lists.

Further reading

Still want the full explanation?

The buying guide explains discovery, product checks, QC review, shipping planning, and common mistakes in one workflow.

Read the guide

Faster route

Already know what you want?

Go back to the directory and choose the category that matches the item before opening a long list of unrelated products.

Open the category planner